Our mission and values

Our mission is to resolve discrimination complaints and disputes about employment equity, pay equity and accessibility in a fair, independent and efficient way.

We’re committed to improving accessibility and to making our processes faster and easier for all parties.

Respect: We aim to make our processes inclusive and respectful of the experiences and needs of all participants.

Transparency: We make our decisions, hearings and processes open and available to the public.

Accessibility: We aim to make sure all parties can meaningfully access our process and understand it. We’re working to make sure that we clearly explain our decisions and that they are easy to read.

Fairness and independence: Our members are independent, impartial and neutral and make sure all parties are heard.

Professionalism: We aim to consistently provide high quality and professional mediation and decision-making service.  

In keeping with the values listed above, members of the Tribunal are expected to follow a Code of Conduct. This Code helps ensure that members’ actions are consistent with our values.