Parties to proceedings before the Tribunal have the option of trying to resolve the complaint through mediation, instead of going straight to a public hearing.

Mediation is a voluntary, confidential, one-day process for resolving a human rights complaint. All parties must agree to mediation for it to happen.

The goal of mediation is to try to reach a settlement agreement between the complainant and the respondent. If an agreement is reached at mediation, there will be no hearing and the case will be closed.

A mediator facilitates discussions between the parties and makes sure that they occur in an atmosphere of respect, honesty and trust. The mediator has no power to impose a solution or agreement. This process allows parties to explore potential solutions to their differences in an informal environment.

What happens during a mediation

How to prepare for a mediation

Frequently asked questions

For more information