Parties to proceedings before the Tribunal have the option of trying to resolve the complaint through mediation, instead of going straight to a public hearing.
Mediation is a voluntary, confidential, one-day process for resolving a human rights complaint. All parties must agree to mediation for it to happen.
The goal of mediation is to try to reach a settlement agreement between the complainant and the respondent. If an agreement is reached at mediation, there will be no hearing and the case will be closed.
A mediator facilitates discussions between the parties and makes sure that they occur in an atmosphere of respect, honesty and trust. The mediator has no power to impose a solution or agreement. This process allows parties to explore potential solutions to their differences in an informal environment.
What happens during a mediation
- How does mediation work?
- When does mediation take place?
- Where will mediation take place?
- How long will mediation last?
How to prepare for a mediation
- If you choose mediation, what happens next?
- What is a mediation brief?
- Who should attend the mediation?
Frequently asked questions
- Who is the mediator?
- Is mediation confidential?
- What happens if an agreement is reached?
- What happens if an agreement is not reached?
For more information
- Watch our videos
- Read the Mediation section of the Guide to Understanding the Canadian Human Rights Tribunal